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2-1-1 Get Connected. Get Help. logo for United Way of Northeast Michigan's assistance program.


Your Connection to Community Support

Help is 3 Numbers Away

The 2-1-1 Help Line, powered by the United Way of Northeast Michigan, offers a lifeline to individuals and families in need of immediate assistance. Whether you’re facing an urgent crisis or seeking support services, our 24/7 helpline connects you with a comprehensive network of local resources tailored to meet your needs.

How Does 2-1-1 Work?


211 maintains a comprehensive database of community resources and provides information and referrals for essential needs like:
  • Food
  • Housing and Shelter
  • Utility Assistance
  • Healthcare Services
  • Government Services
  • 211 also can connect people with information and referrals for:
  • Transportation
  • Legal Services
  • Counseling and Support Groups
  • Disaster Aftercare
  • Everything Else
  • 988

    988 provides crisis support for
  • Thoughts of Suicide”
  • Mental Health Crisis
  • Substance Use Crisis
  • Emotional Distress
  • 911

    911 provides first responder dispatch for

  • Medical Emergency
  • Fire
  • Reporting a Crime
  • Disaster Response
  • Life Threatening
  • Situation
  • Accessible. Confidential. Free.

    The 2-1-1 Help Line is designed to be accessible to everyone in our community. Calls are confidential, services are free, and support is available in multiple languages.


    If you or someone you know is in need of assistance, don’t hesitate to reach out. The help you need may just be a phone call away. Dial 2-1-1 to connect with a specialist, or visit our online resource directory for more information.

    For additional resources and information about the 2-1-1 Help Line